We noted your comments with regards to our sunbeds and we are addressing this issue by enforcing our policy. We shared your feedback with our Food and Beverage team and will ensure that we do not have a reoccurrence to the challenges you experienced. We sincerely apologize that there were aspects of your stay that did not meet your satisfaction, and we will be sure to improve on the key areas highlighted going forward. Here at The House, guest satisfaction is of utmost importance as we seek to offer each guest a serene and enjoyable holiday.
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